Terms of Service — Runtive
Effective date: 2026-09-27 Last updated: 2026-09-27
1. Who we are
Runtive ("Runtive", "we", "us") is operated by LAJIE, an individual sole trader.
Contact: support@runtive.dev.
By creating an account or purchasing a subscription you agree to these Terms.
2. The service
Runtive is a digital SaaS product delivered instantly and electronically. There is no physical product and no shipping.
The Runtive CLI can capture session transcripts and git diffs from Claude Code and Codex tasks and submit them to the hosted service. Check output is included only when you supply it, for example with --checks or --checks-cmd. runtive finish generates a Decision Brief and attempts to extract decisions, current state and recommended next steps. After successful extraction, it attempts to refresh .runtive/context.md in your repository unless syncing was disabled. The command reports extraction and context-refresh outcomes separately. A failed or skipped refresh can leave an older context file in place. Whether a later agent session reads that file depends on the agent and the repository's instructions and configuration.
Separately licensed CLI. The software and documentation distributed in the @runtive/cli package are licensed under the MIT License included with that package. These Terms govern access to and use of the hosted Runtive service. Nothing in these Terms, including §10, limits the rights granted by the MIT License in the CLI package. If these Terms conflict with that license regarding the CLI package, the MIT License controls. That license does not grant access to the hosted service or a license to Runtive's server-side software.
Access begins immediately on subscription. Because delivery is immediate and the service is consumed as it is used, subscriptions are non-refundable except as described in §7.
Inference is customer-funded. Runtive does not include model usage. Extraction currently requires a usable Claude Code login on your machine or an Anthropic API key configured for Runtive. Capturing a Codex session does not make a Codex login sufficient for extraction. See §9.
3. Accounts and security
- You sign in with GitHub OAuth. You are responsible for the security of that GitHub account.
- You are responsible for all activity under your workspace and for the safe handling of any API keys or workspace keys issued to you.
- You must be at least 18 years old to use Runtive.
- Report security issues to support@runtive.dev. We aim to acknowledge security reports within 2 business days.
4. Subscription plans
Runtive is sold as a recurring subscription:
| Plan | Price | Billing period | Trial |
|---|---|---|---|
| Runtive Workspace | $19 USD | Monthly | 14 days free |
Prices are in US dollars and exclude any taxes that the payment processor is required to collect.
5. Automatic renewal
You authorise recurring billing. Your subscription renews automatically at the end of each billing period, at the then-current price, using the payment method on file, until you cancel. The 14-day free trial converts to a paid subscription automatically at the end of the trial unless cancelled before it ends.
We will give at least 30 days' notice by email before any price change affecting your subscription.
6. Cancellation
- You may cancel at any time from the customer portal provided by our payment processor, or by emailing support@runtive.dev.
- Cancellation takes effect at the end of the current billing period. You keep access until then.
- After a subscription ends, your workspace becomes read-only: existing threads, runs and stored evidence remain readable and are not deleted immediately, but new billable writes are refused. Retention is governed by our Privacy Policy.
- Cancelling does not, by itself, delete your data. To request deletion, see the Privacy Policy.
7. Refunds
- First-time subscribers may request a full refund within 7 days of their first paid charge, by emailing support@runtive.dev.
- Outside that window, charges for a completed or in-progress billing period are non-refundable, because the service is delivered instantly and consumed continuously.
- Refunds for duplicate charges or verified billing errors are always available.
- Refunds are issued through our payment processor to the original payment method.
8. Billing disputes
If you believe a charge is wrong, contact support@runtive.dev before opening a chargeback. We will respond within 2 business days and work to resolve the dispute within 5 business days. Opening a chargeback without contacting us first may result in suspension of the workspace while the dispute is handled.
9. AI output, third-party models, and your responsibility
- Runtive uses automated checks and AI-generated analysis to produce Decision Briefs, verdicts (Accept / Review / Risky / Not Verifiable) and structured extracts. These outputs are assistive and may be wrong or incomplete. The overall Brief verdict reflects only dimensions that could be assessed; unassessed dimensions are identified separately. Intent Adherence requires an Anthropic API key and makes a separate API call billed to that key; without the required key or evidence, that dimension is reported as Not Verifiable. These outputs are not professional advice and are not a substitute for your own code review, testing or judgement.
- Runtive's supported extraction paths currently use Anthropic through your own Claude Code login or Anthropic API key. Provider terms and policies apply to that usage, and the provider may bill you directly. Runtive does not include, resell or guarantee model availability. Capturing evidence from a Codex session is distinct from using a model to perform extraction.
- You remain responsible for anything you ship based on Runtive's output.
10. Acceptable use
The restrictions in this section apply to access to and use of the hosted Runtive service. They do not restrict rights granted under the MIT License in the separately distributed CLI package, including using, studying, modifying or redistributing that package. References below to Runtive's outputs mean outputs obtained through the hosted service, not outputs generated solely by the separately licensed CLI without using the hosted service.
You may not use the hosted Runtive service to:
- generate, store or distribute child sexual abuse material, or any content that sexualises minors;
- create deepfakes or impersonate real people or organisations deceptively;
- store or process content you have no right to process;
- violate applicable law, or infringe intellectual-property or privacy rights;
- attempt to breach, overload, reverse-engineer or circumvent the service's security, quotas or billing controls;
- train, fine-tune or benchmark a competing AI or developer-tooling product using Runtive's outputs or the service itself.
We may suspend or terminate a workspace that violates this section.
11. Your content and our access
You keep ownership of everything you submit — source code diffs, session transcripts, check output and any derived extracts. You grant Runtive only the licence needed to store, process and display that content in order to operate the service for you.
What you submit is stored as you send it. Session transcripts and check output frequently contain secrets, credentials and personal data. Runtive does not currently strip secrets from submitted content, so do not paste credentials into an agent session you intend to submit. See the Privacy Policy for what is stored, for how long, and how to delete it.
12. Availability
We aim to keep Runtive available but do not offer a service-level guarantee at this time. The service may be interrupted for maintenance, provider outages or factors outside our control.
13. Limitation of liability
To the maximum extent permitted by law, Runtive is provided "as is", without warranties of any kind. We are not liable for indirect, incidental, special or consequential damages, nor for lost profits, lost data or business interruption. Our total liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
14. Termination
You may stop using Runtive at any time (§6). We may suspend or terminate access for breach of these Terms, non-payment, or where required by law. Sections 9, 11, 13 and 15 survive termination.
15. Payments and merchant of record
Payments are processed by Waffo Pancake, which acts as merchant of record for subscriptions to Runtive. Waffo Pancake handles checkout, card processing, invoicing and applicable tax collection. Runtive never receives or stores your full card details. Your card statement may show a descriptor belonging to the payment processor.
16. Changes, governing law, and contact
- We may update these Terms. Material changes will be announced at least 15 days in advance by email or in-product notice, and the "last updated" date above will change.
- These Terms are governed by the laws of the People's Republic of China (Mainland), without regard to conflict-of-law rules, and the competent courts of Chaoyang District, Beijing have jurisdiction over disputes.
- Nothing in these Terms removes mandatory consumer-protection rights you have under the law of your own country of residence. Where those rights conflict with this section, they prevail.
- Contact: support@runtive.dev (support and billing), support@runtive.dev (security), support@runtive.dev (privacy). All of these mailboxes are monitored.